• 🚚 Fast & secure delivery: The assembly & shipping process begins immediately after receipt of payment. We ship our bikes in large boxes via freight carrier with the front wheel already installed to make the process as easy as possible for you. The delivery will be scheduled with you in advance and carried out curbside.
  
• 🏆 TOP service even after purchase: Our team of experts is always available to provide you with help & advice regarding your bike.

SafeCode – Your digital shield for your bike. To ensure you can enjoy your new bike without worry, we equip it with a unique SafeCode free of charge before delivery. This one-time code protects your bicycle in case of theft and enables worldwide identification – instantly and reliably. All important information, such as frame and battery numbers, is clearly stored in one place.

Your benefits with the SafeCode service from Liquid-Life:

• ✅ Coded for you free of charge – directly before delivery by Liquid-Life
• 🌍 Worldwide recognition – status check via code or QR code in seconds
• 🔒 More safety – recommended by the police & ADFC
• 🧾 All data digitally bundled – including frame, battery and product data
• 🛠️ Also possible retroactively – easily implemented with us

You can find more information here .

🔄 Easy Returns: We hope you are completely satisfied with your purchase. If something does not meet your expectations, you can easily return the goods to us within 30 days. Find further details HERE.

Need help?
Our customer service team is ready to assist you. You can reach us at any time by phone or via our contact form.

Phone Hours
Mon – Fri: 10:00 AM – 1:30 PM and 2:30 PM – 6:00 PM
Sat: 10:00 AM – 2:00 PM
+49 (0)2961-9148869

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🔧 Free premium assembly service: Your bike is delivered 98% pre-assembled & adjusted by our certified mechanics . All you have to do is screw on the pedals and align + fasten the handlebars.