• 🚚 Fast & secure delivery: The assembly & shipping process begins immediately after receipt of payment. We ship our bikes in large boxes via freight carrier with the front wheel already installed to make the process as easy as possible for you. The delivery will be scheduled with you in advance and carried out curbside.
  
• 🏆 TOP service even after purchase: Our team of experts is always available to provide you with help & advice regarding your bike.

📦 Fast & reliable delivery: As soon as we receive your order, we will do everything in our power to get your small parts and accessories on their way as quickly as possible.

⭐ Expertise that convinces: The trust and satisfaction of over 125,000+ customers reinforce our competence in advising on and selecting bicycle equipment.

SHIPPING COSTS OVERVIEW

Germany

🔄 Easy Returns: We hope you are completely satisfied with your purchase. If something does not meet your expectations, you can easily return the goods to us within 30 days. Find further details HERE.

Need help?
Our customer service team is ready to assist you. You can reach us at any time by phone or via our contact form.

Phone Hours
Mon – Fri: 10:00 AM – 1:30 PM and 2:30 PM – 6:00 PM
Sat: 10:00 AM – 2:00 PM
+49 (0)2961-9148869

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