1. Join the bonus program:
Create your customer account in just a few steps and you will automatically become part of the bonus program. Stay logged into your customer account during the ordering process to collect points.
2. Collect points: Earn points with every purchase and through exclusive promotions. You automatically receive 1 point for every euro spent.
3. Redeem points:
Exchange your collected points for attractive discounts and rewards – directly on your next purchase!
Puky chaos basket
- 🚚 Fast & secure delivery: The assembly & shipping process begins immediately after receipt of payment. We ship our bikes in large boxes via freight carrier with the front wheel already installed to make the process as easy as possible for you. The delivery will be scheduled with you in advance and carried out curbside.
- 🏆 TOP service even after purchase: Our team of experts is always available to provide you with help & advice regarding your bike.
📦 Fast & reliable delivery: As soon as we receive your order, we will do everything in our power to get your small parts and accessories on their way as quickly as possible.
⭐ Expertise that convinces: The trust and satisfaction of over 125,000+ customers reinforce our competence in advising on and selecting bicycle equipment.
SHIPPING COSTS OVERVIEW
Germany
| Click & Collect in the store | 0.00 € |
| small parts (DHL standard package) | 4.95 € (free from 99 €) |
| bicycles (freight forwarding) | 49.90 € (FREE) |
| Bicycle Express Shipping (Freight Forwarding) | 99.00 € |
| Cargo bicycles (freight forwarding) | 199.00 € |
Austria
| small parts (DHL, DPD) | 7.90 € |
| Bicycles (Freight forwarding) | 59.90 € |
Switzerland
| Bicycles (Freight forwarding) | 199.90 € |
other EU countries
| small parts (DHL, DPD) | from 7.90 € |
| Bicycles (Freight forwarding) | from 49.90 € to 229.90 € |
🔄 Easy Returns: We hope you are completely satisfied with your purchase. If something does not meet your expectations, you can easily return the goods to us within 30 days. Find further details HERE.
Need help?
Our customer service team is ready to assist you. You can reach us at any time by phone or via our contact form.
Phone Hours
Mon – Fri: 10:00 AM – 1:30 PM and 2:30 PM – 6:00 PM
Sat: 10:00 AM – 2:00 PM
+49 (0)2961-9148869
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UPGRADES & MATCHING ACCESSORIES
Puky Chaos Basket
This handcrafted basket made of flexible plastic is perfect for the WUTSCH, FITSCH, PUKYMOTO, and CEETY models. Its woven design makes it not only a real eye-catcher but also provides ample space for all sorts of essentials during rides. Ideal for little adventurers!
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