1. Join the bonus program:
Create your customer account in just a few steps and you will automatically become part of the bonus program. Stay logged into your customer account during the ordering process to collect points.
2. Collect points: Earn points with every purchase and through exclusive promotions. You automatically receive 1 point for every euro spent.
3. Redeem points:
Exchange your collected points for attractive discounts and rewards – directly on your next purchase!
ION knee protector K-Pact Zip tall
- 🚚 Fast & secure delivery: The assembly & shipping process begins immediately after receipt of payment. We ship our bikes in large boxes via freight carrier with the front wheel already installed to make the process as easy as possible for you. The delivery will be scheduled with you in advance and carried out curbside.
- 🏆 TOP service even after purchase: Our team of experts is always available to provide you with help & advice regarding your bike.
📦 Fast & reliable delivery: As soon as we receive your order, we will do everything in our power to get your small parts and accessories on their way as quickly as possible.
⭐ Expertise that convinces: The trust and satisfaction of over 125,000+ customers reinforce our competence in advising on and selecting bicycle equipment.
SHIPPING COSTS OVERVIEW
Germany
| Click & Collect in the store | 0.00 € |
| small parts (DHL standard package) | 4.95 € (free from 99 €) |
| bicycles (freight forwarding) | 49.90 € (FREE) |
| Bicycle Express Shipping (Freight Forwarding) | 99.00 € |
| Cargo bicycles (freight forwarding) | 199.00 € |
Austria
| small parts (DHL, DPD) | 7.90 € |
| Bicycles (Freight forwarding) | 59.90 € |
Switzerland
| Bicycles (Freight forwarding) | 199.90 € |
other EU countries
| small parts (DHL, DPD) | from 7.90 € |
| Bicycles (Freight forwarding) | from 49.90 € to 229.90 € |
🔄 Easy Returns: We hope you are completely satisfied with your purchase. If something does not meet your expectations, you can easily return the goods to us within 30 days. Find further details HERE.
Need help?
Our customer service team is ready to assist you. You can reach us at any time by phone or via our contact form.
Phone Hours
Mon – Fri: 10:00 AM – 1:30 PM and 2:30 PM – 6:00 PM
Sat: 10:00 AM – 2:00 PM
+49 (0)2961-9148869
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UPGRADES & MATCHING ACCESSORIES
ION knee protector K-Pact Zip tall
The brand-new K-Pact Zip knee pads are the next evolution of our legendary, award-winning K-Pact knee pad – a firm favorite with the ION community for years! Loved for its unique combination of reliable protection and all-day comfort, the K-Pact remains a must-have knee pad. In this new generation – developed with ION pros – it features Level 2 RE ZRO protectors: flexible, lightweight, and now biodegradable for the most sustainable riding experience. The unique E-Zipper system allows for lightning-fast on and off, even with shoes on – perfect for quick breaks or spontaneous trail changes. With an ergonomic fit, optimized SQlab sizing, and breathable Space Mesh at the back, the K-Pact Zip remains synonymous with progressive protection, maximum comfort, and true ION innovation. The legend is back – ready for the park, enduro, and all those who refuse to compromise. Highlights: New edition of the award-winning, legendary K-Pact: ION fan favorite Level 2 RE ZRO protector: strong impact protection, flexible & biodegradable. E-zipper: easy, quick on and off – even with shoes. Ergonomic fit, new SQlab sizing and mesh back for comfort and ventilation.
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