1. Join the bonus program:
Create your customer account in just a few steps and you will automatically become part of the bonus program. Stay logged into your customer account during the ordering process to collect points.
2. Collect points: Earn points with every purchase and through exclusive promotions. You automatically receive 1 point for every euro spent.
3. Redeem points:
Exchange your collected points for attractive discounts and rewards – directly on your next purchase!
Puky Snap
- 🚚 Fast & secure delivery: The assembly & shipping process begins immediately after receipt of payment. We ship our bikes in large boxes via freight carrier with the front wheel already installed to make the process as easy as possible for you. The delivery will be scheduled with you in advance and carried out curbside.
- 🏆 TOP service even after purchase: Our team of experts is always available to provide you with help & advice regarding your bike.
📦 Fast & reliable delivery: As soon as we receive your order, we will do everything in our power to get your small parts and accessories on their way as quickly as possible.
⭐ Expertise that convinces: The trust and satisfaction of over 125,000+ customers reinforce our competence in advising on and selecting bicycle equipment.
SHIPPING COSTS OVERVIEW
Germany
| Click & Collect in the store | 0.00 € |
| small parts (DHL standard package) | 4.95 € (free from 99 €) |
| bicycles (freight forwarding) | 49.90 € (FREE) |
| Bicycle Express Shipping (Freight Forwarding) | 99.00 € |
| Cargo bicycles (freight forwarding) | 199.00 € |
Austria
| small parts (DHL, DPD) | 7.90 € |
| Bicycles (Freight forwarding) | 59.90 € |
Switzerland
| Bicycles (Freight forwarding) | 199.90 € |
other EU countries
| small parts (DHL, DPD) | from 7.90 € |
| Bicycles (Freight forwarding) | from 49.90 € to 229.90 € |
🔄 Easy Returns: We hope you are completely satisfied with your purchase. If something does not meet your expectations, you can easily return the goods to us within 30 days. Find further details HERE.
Need help?
Our customer service team is ready to assist you. You can reach us at any time by phone or via our contact form.
Phone Hours
Mon – Fri: 10:00 AM – 1:30 PM and 2:30 PM – 6:00 PM
Sat: 10:00 AM – 2:00 PM
+49 (0)2961-9148869
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UPGRADES & MATCHING ACCESSORIES
Puky Snap
Quick to attach. Securely locked away.
The PUKY SNAP is a handy folding lock made of solid steel. It makes it easy to secure scooters and bicycles on the go.
With a length of 84 cm, it offers plenty of room for bike racks, railings, and other fixed anchor points. The movable links can be folded compactly and carried directly on the vehicle in the included holder.
Cleverly designed: The soft coating makes the PUKY SNAP easy to grip. It effectively protects the vehicle's paintwork from scratches. The holder can be flexibly attached with Velcro straps or screws. This keeps the lightweight 820-gram lock securely stowed and rattle-free during the ride, and ready to use in seconds.
Supplied with two keys, the PUKY SNAP is a well-thought-out security upgrade for everyday use. It is sturdy and ideal for vehicles that are frequently moved.
Color: Black
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